Delivery Methods and Timings

When you place an order with us, whether online or offline, we will use a delivery method we deem most appropriate. Generally, we use, at our discretion, the following local delivery options:

  1. Logistic partners such as Ninjavan, Qxpress, Grab, or Viamove
  2. Inhouse delivery with our own fleet

Our delivery times are:

Free shipping2 – 5 working days
$4.90 Local Delivery (waived for orders above $100)2 – 5 working days
$16.90 Next-day DeliveryNext working day, cut-off at 2pm

Next Day Delivery

Examples of next-day delivery:

  • If ordering on Monday before 2pm, delivery on Tuesday.
  • If ordering on Monday at 3pm, delivery on Wednesday.
  • If ordering on Thursday at 3pm, delivery on next week Monday.
  • If ordering on Saturday, delivery on next week Tuesday.

All examples assume no public holidays.

Delivery Timings

When using logistic partners, delivery timings are out of our control and are up to the delivery partner’s operations. We cannot specify dates and timings.

When using our own fleet, delivery timings would be mon-Fri, between 9.30am-4.30pm. As our drivers dont follow a fixed route, we would not be able to deliver at a specific timing but we will ensure that the items are delivered on your specified date.

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