Deliveries, Exchanges, and Refunds

Online Orders and Delivery

We charge a flat fee of SGD 4.90 for local delivery for all online orders through our online shop to locations within Singapore, with exceptions (Jurong Island, Sentosa etc). We will use any courier service we deem fit, and will try to deliver all items in stock within 3 working days.

We provide free delivery for orders above SGD 100 for online orders through our online shop.

Customers of our online shop may also choose to self-collect the items at no cost at our office at 9 Gul St 4, Singapore 629238. Please proceed to the 2nd floor where our office is located.

Exchanges

Goods sold may only be exchanged on certain conditions, for example, they must be in unopened packaging. Please get in touch with us to understand more.

Refunds

We do not process and/or issue any refunds. However, we may do so in special circumstances, with a refund/cancellation charge. Refunds will only be issued at the sole discretion of PFE Technologies Pte Ltd.