Delivery Methods and Timings

When you place an order with us, whether online or offline, we will use a delivery method we deem most appropriate. Generally, we use, at our discretion, the following local delivery options: Logistic partners such as Ninjavan, Qxpress, Grab, or Viamove Inhouse delivery with our own fleet Our delivery times are: Free shipping 2 – … Read more

Our Smart Home Packages

While our website and shop do show packages, the truth is that we hardly use them (except for the DIY Builder). Instead, we pride ourselves for offering fully flexible options based on individual products’ unit prices. This gives our clients the best value for their money as we do not include services and options that … Read more

Consistent errors on adding smart lock to Apple HomeKit

If you're consistently getting errors when scanning the HomeKit QR code of your door lock, you may want to try an alternative method which increases the success rate.

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This is a preview of our help article. Our support and knowledge base articles are free to access for our eligible customers. If you're a customer, you can login to our site to gain access.

Differences between the Smart Curtain Control and Curtain Driver

The Curtain Driver is meant for retrofit applications. That is, that they are meant to be conveniently installed into existing, non-smart tracks. The Homesmart Aqara Smart Curtain Control, on the other hand, is a fully integrated motor + track system that is built as a smart motorized control from the ground up. It has several … Read more

Can I install the Aqara smart door lock on my door?

The answer to this question varies on a case-by-case basis. Generally, the most important factor to consider is the distance of the door to the metal gate (if there’s a metal gate), or the metal gate handle if it’s on the same side. We’ll need at least 9cm for the Aqara N100 and A100, and … Read more

Normal Smart Switch Wiring

Smart switches can be wired almost like any normal switches. Most smart switches only have a single Live input, or L.

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This is a preview of our help article. Our support and knowledge base articles are free to access for our eligible customers. If you're a customer, you can login to our site to gain access.

How to add Apple Home Keys for household members

After setting up Apple Home Keys on your Apple iPhone, you may want to add Home Keys to your household members as well. This isn't done automatically - you'll need to add this individually through a series of steps.

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This is a preview of our help article. Our support and knowledge base articles are free to access for our eligible customers. If you're a customer, you can login to our site to gain access.

Homesmart Smart Curtains

Homesmart Smart Curtain Singapore

The Homesmart.sg Smart Curtains remain one of our most popular smart products, and we find that smart curtains do add a lot of convenience and practicality to any smart home. Drawing curtains is an unavoidable chore – most times, you’d open curtains in the morning, and close them at night. Putting this on a motorized … Read more

Smart Home – Jurong West St 64, Singapore

Smart Home Jurong West

Smart Home – Jurong West St 64, Singapore 4-Room HDB | Jurong West, Singapore | 2 Adults As far as projects go, this was a relatively uncomplicated setup to meet the very functional needs of a young couple. With their Apple devices, it was an easy choice to use Apple HomeKit as their smart home … Read more

Aqara Motion Sensor vs Aqara Motion Sensor P1

Aqara motion sensor vs Aqara Motion Sensor P1

With Aqara’s rapid growth and innovation, we’re starting to see many new products that either replace an older version (like the G2H Pro replacing the G2H), or released as a higher-end version to coexist with an older product (G3 and G2H Pro cameras; H1 vs D1 switches). Even the humble motion sensor isn’t spared! Aqara’s … Read more