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Aqara U500 Smart Lock

Name: Aqara U500 Smart Lock
SKU: 14934
Availability: InStock

Price range: $549.00 through $799.00

Apple Home Keys-compatible deadbolt smart lock kit – with a gate lock box accessory for compatibility with metal gates

Installation

Variation

Clear

Add-on

Aqara NFC Card

The Aqara NFC card is a tiny card based on Near Field Communication technology - allowing you to tap a card to your lock to unlock your door.

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SKU: N/A Categories: Aqara, Smart Locks

Description

Featuring three versatile exterior variations designed to meet diverse installation needs.

Smart Gate Lock for Singapore Homes

Experience smarter, more secure living with Aqara Smart Gate Lock U500, designed for iron gates and grille doors. Dual-side fingerprint and key unlocking provide fast, secure access from both inside and outside. Unlock effortlessly with Apple Home Keys using your iPhone or Apple Watch, with multiple unlocking options to ensure you’re never locked out. With Matter over Thread, it works seamlessly with Apple, Google, Alexa, and SmartThings. Built with durable all-metal hardware and advanced security, with a long battery life and Aqara Home automation, the U500 delivers everyday convenience and peace of mind.

An Aqara Smart Hub is required for smart home integrations in the Aqara app. Hub is not required for standalone use.
Apple HomeKit support may require additional Apple devices.
Apple Home Keys support may require additional Apple devices.
To sync with another Aqara door lock, an Aqara Matter hub will be needed.
Does not work with all gates and doors. Contact us to see if this lock can be installed.

Apple Home Keys Support

Tap to Unlock with Home Key in Apple Wallet

Enjoy a seamless and secure unlocking experience with Apple Home Keys. Simply add your key to Apple Wallet and unlock your door with a tap using your iPhone or Apple Watch. Share access remotely via the Apple Home app with flexible permissions, no extra apps needed. Even without Wi-Fi, mobile data, or when your phone is out of battery, you can still unlock your door—ensuring convenience and reliability at all times.

Apple Home Keys support two modes – Express Mode, which unlocks the door with a quick tap; or a more secure mode which requires Face ID or Passcode before the door unlocks.

Apple Home Keys require an iPhone (XR or XS and later – see compatible list). Requires Apple Watch Series 4 and later.

Cross-Platform Compatibility with Matter over Thread

Multiple Ecosystem Support

Powered by Matter over Thread, this smart lock delivers seamless compatibility across major ecosystems including Apple Home, Google Home, Amazon Alexa, and SmartThings. It works effortlessly in multi-platform households, ensuring true future-proof flexibility. Thread technology enables low power consumption for longer battery life, while its self-healing mesh network ensures stable, secure, and reliable performance without relying on an Aqara hub.

Dual Way Unlocking

Fingerprints & Keys from Both Side

Equipped with a high-resolution 160×160 fingerprint sensor, this lock delivers exceptional accuracy with an ultra-low false acceptance rate and supports up to 50 fingerprints. All biometric data is securely stored locally with AES encryption, ensuring maximum privacy. Its unique dual-sided fingerprint and key design is ideal for iron grill doors, allowing convenient access from both inside and outside while preventing unauthorized reach-through unlocking for enhanced security.

Additional Unlocking Methods

Multiple Ways To Enter Your Home.

Enjoy flexible and secured access with multiple unlocking methods. The lock supports keypad entry with anti-peep protection, permanent and temporary passwords, including offline one-time and scheduled codes for guests. You can also unlock remotely via app, use voice commands with Siri or Alexa or access with NFC cards. A physical key backup ensures reliability in emergencies, so you can always enter your home with confidence.

Long Lasting Battery Life

Reliable Power, Zero Battery Anxiety

Enjoy up to 7 months of reliable battery life powered by 4 AA batteries, with easy replacement for continuous use. The lock provides a battery warning when the battery level drops to “Low”, giving you ample time to recharge or replace batteries before power runs out. In emergencies, the USB-C port allows instant backup power from a power bank or compatible device, ensuring your lock remains operational and your home stays secure at all times.

Built To Last

Hardware Designed for the Long Haul

Built for maximum durability and security, the U500 features a full-metal construction, reinforced dual-hook bolts, and a robust cylinder to resist prying and forced entry. With IP65-rated outer panel and IP54-rated inner panel weatherproofing, it performs reliably in rain, dust, and harsh outdoor conditions. A built-in doorbell adds everyday convenience, while the long-lasting battery and emergency charging ensure your lock is always ready to protect your home entrance.

Product Name	Smart Gate Lock U500
Model	DL-D18D
Dimensions	Inner Panel: 167.5 × 72.9 × 49 mm Outer Panel: 148.7 × 71.7 × 27.3 mm
Power Input	Type-C Power Supply 5V⎓1A
Battery	4 LR6 AA 1.5V Batteries ⎓
Wireless Protocols	Thread, Bluetooth, NFC
Protection Rating	IP65 (Outer Panel)
Net / Gross Weight:	1404g / 1586g
Operating Temperature	Inner Panel: -18°C~+50°C Outer Panel: -35°C~+66°C
Operating Humidity	0 ~ 93% RH, No Condensation
What is in the Box	Smart Gate Lock U500 × 1, Strike Box × 1, Mechanical Keys × 2, AA batteries × 4, Accessories Kit × 1, Installation Diagram × 1, User Manual × 1

Product Warranty

This product is an official Singapore model, covered by a local warranty provided by HomeSmart and Aqara’s Authorised Distributor in Singapore. Full terms and conditions apply – view warranty details.

Warranty Type: Local Onsite
Warranty Period: 24 months

Support

Our team of technical (human) experts are available to provide dedicated technical support for HomeSmart.sg customers, including help with setup, troubleshooting, and product guidance. Please have your order details ready so we can assist you quickly. Reach out to us via: