Aqara Singapore – HomeSmart, the Official Store & Experience Centre

Q: Can I visit the Aqara Experience Centre without an appointment?

Walk-ins are welcome during opening hours, 10am to 7pm daily. Appointments are recommended if you want guaranteed time with our team to plan a specific installation - book via WhatsApp at +65 8876 8104.

HomeSmart Singapore is the official Aqara store in Singapore, listed on Aqara’s where-to-buy page for Singapore. Visit our Aqara Singapore Experience Centre at 24 Keong Saik Road to see the full range running live, or shop the catalogue online. Operated by PFE Technologies Pte Ltd, the Aqara distributor for Singapore, established 1978.

Distributing Aqara in Singapore since 2020

PFE Technologies Pte Ltd has been the Aqara distributor for Singapore since 2020. Founded in 1978, PFE was already a fixture in Singapore’s electrical and home appliance trade long before “smart home” became a category. From a single hub-and-switch lineup, the Aqara range we carry has grown to over 400 products spanning hubs, switches, locks, cameras, lighting, curtain motors, sensors, and air-con controls.

HomeSmart launched as PFE’s consumer-facing brand for the Aqara range and integrated smart home solutions. Today, HomeSmart is the official Aqara store in Singapore, serving homeowners across HDB, condo, and landed properties, alongside interior design firms and developers building smart home into their projects. The role hasn’t changed across the years: bring genuine SG-spec Aqara stock into Singapore, install it properly, and stand behind it locally.

Visit the Aqara Showroom & Experience Centre in Singapore

The HomeSmart Aqara Singapore Experience Centre is at 24 Keong Saik Road in Chinatown. The space is purpose-built for live demonstration: every Aqara product on display is wired, powered, and operational – not boxed product on a shelf. They’re also there for our customers to try – ask any of our friendly team members for the iPad and you can turn our lights off, close our curtains, or run any of our scenes to see how it all works.

It’s the only walk-in Aqara showroom of its kind in Singapore, and the reason most of our customers – even those who eventually buy online – choose to visit before deciding.

What you can experience hands-on

Toggle a no-neutral Aqara D1 or H1 wall switch on a live wall. We have switches with the back wiring terminals exposed on the shelves. See for yourself why no-neutral matters for HDB retrofits.
Compare the Aqara U400 (UWB), U300, A100 mortise, and D200i (3D facial recognition) smart locks side-by-side on real doors. Try every unlocking method – fingerprint, PIN, NFC, Apple Home, hands-free UWB.
Watch an Aqara smart curtain run a full open/close cycle on a live track. Hear the motor noise level for yourself before you commit it to your bedroom.
See an Aqara hub coordinate motion sensors, lights, an alarm siren, and a door sensor in a real automation routine, not a video. Experience the actual hardware running in front of you.
Compare image quality across the Aqara G2H Pro, G3, G5 Pro, and G100 cameras (plus the G410 and G400 video doorbells) in the same space.
Experience Aqara downlights, ceiling lights, magnetic track lights, and skylight panels in different areas.
Operate our showroom smart home with Apple Home, Google Home, or Aqara Home to see how Aqara behaves under each ecosystem, side by side.
Sit down with our team to plan your specific HDB / condo / landed setup – bring your floor plan if you have one.

Who the Experience Centre is for

Homeowners mid-renovation or planning one. Book time before your interior designer locks in your wiring decisions, because retrofitting smart switches later is harder than picking the right ones now.
Interior designers and contractors scoping smart home into client projects – the Aqara Experience Centre is available for client-facing visits when you want to demo concepts in person rather than from a brochure.
Existing Aqara customers wanting to see new releases before adding to an existing setup, or troubleshooting something live with our team.

Visiting the Experience Centre

Address: 24 Keong Saik Road, Singapore 089131
Hours: 10:00am – 7:00pm, Monday to Sunday
Appointments: Walk-ins welcome during opening hours; appointments recommended if you want guaranteed staff time
Booking: WhatsApp +65 8876 8104 or fill in the form here
Nearest MRT: Outram Park or Maxwell MRT Stations
Parking: Roadside parking generally available

Our second site: Gul Street operations

Our second location at 9 Gul Street 4 (Singapore 629238) is the operations and warehouse hub, with a smaller showroom. This is where our installer team works out of and where B2B and project-scale orders are coordinated. By appointment only, weekdays 9am – 5pm. If you’re an interior design firm or developer working on a multi-unit project, this is the contact point.

HomeSmart’s services as the official Aqara store in Singapore

HomeSmart’s role as the official Aqara store extends beyond fulfilment. Services include:

Pre-purchase consultation. Bring your floor plan to the Experience Centre or send it via WhatsApp. We’ll recommend the right hub, the right switch types for your existing wiring, the right lock for your door type, and how it all fits together.
Professional installation. Our installer team handles wiring, switch replacement, lock fitting, curtain track installation, and on-site setup across HDB, condo, and landed homes.
Configuration and automation design. Smart homes can be simple, but there can be complexities as well. Our many years of expertise with smart home systems make sure you’ll be in good hands.
Local warranty handling. Every Aqara product purchased from HomeSmart comes with 1 or 2 years warranty. Warranty claims are processed at our Keong Saik or Gul Street offices. You won’t have to ship back to China or process cross-border RMA.
Technical support. Phone, WhatsApp, and in-person at the Experience Centre. The same team that sets up your home is the one that answers when something needs adjusting.
Multi-brand integration. We routinely integrate with Apple Home, Google Home, Alexa, and Matter ecosystems. We handle the bridges so the user-facing experience stays unified.
B2B and project work. We work with interior design firms, developers, and hospitality projects as well. We’ve delivered Aqara across HDB, condo, landed, hotels, serviced apartments, and offices — see our portfolio.

The full Aqara range in Singapore

HomeSmart carries the full Aqara catalogue for the Singapore market: over 400 SKUs across eight major categories. The major lines:

Smart Hubs

The Aqara hub is the coordinator – every Zigbee device in your home talks through it. We carry the full hub line including the M1S Gen 2 (compact, ideal for entry setups), the M3 (larger Zigbee + Thread/Matter), the M200 (HomeKit-focused), and the camera-hub variants (G2H Pro, G3) which double as both a camera and a hub. Not sure which one? See our hub selection guide.

Smart Switches

Aqara wall switches are one of the few smart switch lines on the market that genuinely work without a neutral wire – which matters because most older HDB flats don’t have one. We carry the D1 and H1 series in single, double, and triple gang, in both neutral and no-neutral variants. Detailed guidance: neutral vs no-neutral smart switches and which switch do you need.

Smart Locks

The full Aqara lock lineup: U400 (UWB hands-free), U300 (single-latch), D200i (3D facial recognition), A100 (Zigbee mortise with fingerprint handle), U200 (retrofit for existing locks), U100 (deadbolt for standard doors and gates), plus the budget B50 and U50. We’ve installed every one of these on real Singapore doors – see our smart door lock guide for the full breakdown of when each is the right choice.

Sensors

Aqara sensors come in many varieties: motion (P1, P2 with light sensor), door/window (P2), water leak, gas, smoke, temperature/humidity, and vibration. Sensors are how a smart home actually becomes smart with automations.

Cameras

The full Aqara camera range – G2H Pro, G350 (pan/tilt), G5 Pro (outdoor IP65), G100 (2K) – plus the G400 video doorbell. They double as Zigbee hubs in most cases, which means a camera saves you a separate hub purchase. Comparison: Aqara cameras comparison.

Smart Lighting

Aqara T1M and T2 downlights, the H1 Pro magnetic track light system, skylight panels, and smart bulbs. All HomeKit, Google Home, and Alexa compatible; all dimmable; all addressable per-fixture in the Aqara Home app.

Curtain Motors and Blind Drivers

The Aqara curtain driver retrofits onto existing curtain tracks – no track replacement needed in most cases. Roller shade motors for blinds. Professional solutions? Our factory at 9 Gul Street 4 fabricates and customizes curtain systems on demand. Schedule open at sunrise, close at sunset, or trigger them off any other Aqara sensor.

Air-conditioner and Climate Controls

Aqara IR controllers handle most major air-con brands sold in Singapore – Daikin, Mitsubishi, Hitachi, Panasonic, Samsung. Combined with a temp/humidity sensor, you get genuine intelligent climate control rather than just “remote on / off.”

Where to buy Aqara in Singapore – and why HomeSmart

Aqara is sold in many places: Lazada, Shopee, parallel importers, and a handful of Singapore-based shops. Five reasons buyers choose HomeSmart over the alternatives:

1. Genuine SG-spec stock. Every Aqara product we sell is the Singapore-region version – UK three-pin plug, IMDA-compliant, voltage-matched. Grey imports often arrive with the wrong plug or a region-locked hub that won’t pair with the local Aqara Home server.

2. Local warranty, no cross-border RMA. If something fails, HomeSmart processes the warranty from Keong Saik or Gul Street. Grey-market warranty means shipping the unit back to China and waiting weeks.

3. Genuine official Aqara firmware and OTA updates. Some grey-market regional variants are locked out of the global firmware pipeline. Our SG-region stock receives every official Aqara OTA on schedule.

4. The official Aqara store in Singapore, listed on Aqara’s where-to-buy. Aqara directs Singapore buyers to homesmart.sg from aqara.com/en/where-to-buy/#Singapore. They wouldn’t list us if we weren’t a sanctioned channel.

5. Installation and integration support. Buying the box is the easy part. Wiring an Aqara D1 into a 30-year-old HDB junction box, or making the U400 work on a fire-rated HDB door, or routing your Daikin into Apple Home alongside an Aqara hub – that’s where buying from a real Aqara distributor’s retail arm pays off.

Aqara works with Apple Home, Google Home, Alexa & Matter

Aqara was one of the earliest smart home brands to ship native Apple Home support, and it remains one of the most complete HomeKit catalogues in the market. Beyond HomeKit:

Apple Home / HomeKit – most Aqara hubs (M1S Gen 2, M2, M3) act as HomeKit bridges, exposing every paired Zigbee device to Apple Home automatically.
Google Home – supported through the Aqara Home cloud connection. Voice control, routines, and the full Google Home app surface.
Amazon Alexa – same model, supported through cloud connection.
Matter – supported on newer hubs (M3, M2 Pro). Matter is the unifying smart-home standard backed by Apple, Google, Amazon, and Samsung. For mixed-ecosystem households, Matter is what finally lets everything talk.

Multi-platform setups – for example, Apple Home as primary plus Alexa for voice – are common and well-supported. We can demo all four ecosystems at the Experience Centre on the same hardware so you can see the differences before committing.

Aqara Singapore – Frequently Asked Questions

Where can I buy Aqara products in Singapore?

You can buy Aqara products from HomeSmart Singapore – online at homesmart.sg or in person at the HomeSmart Aqara Singapore Experience Centre at 24 Keong Saik Road. HomeSmart is the official Aqara store in Singapore, listed on Aqara’s where-to-buy page for Singapore. Browse the full catalogue at our products page.

Is HomeSmart the official Aqara distributor in Singapore?

HomeSmart is the official Aqara store in Singapore, operated by PFE Technologies Pte Ltd – the Aqara distributor for the Singapore market. PFE has been operating in Singapore since 1978, and has been the Aqara distributor since 2020. HomeSmart is the consumer-facing brand and runs the Aqara Singapore Experience Centre at 24 Keong Saik Road.

Where is the Aqara Experience Centre in Singapore?

The Aqara Singapore Experience Centre is at 24 Keong Saik Road, Singapore 089131, in the heart of Chinatown. Opening hours are 10am to 7pm daily. The full Aqara range is on display in working room-set installations: switches, locks, cameras, hubs, sensors, lighting, and curtain motors, all wired and live. Walk in or book ahead via WhatsApp at +65 8876 8104.

Where is the Aqara showroom in Singapore?

The Aqara showroom in Singapore is at 24 Keong Saik Road, Singapore 089131 – also known as the HomeSmart Aqara Singapore Experience Centre. Unlike a typical electronics showroom, every Aqara product on display is fully wired and configured. Visitors can operate switches, unlock locks, run curtain tracks, and trigger automations directly. Open 10am to 7pm daily. Walk in during opening hours or WhatsApp +65 8876 8104 to book.

Does Aqara work with HDB wiring (no neutral)?

Yes. Aqara is one of the few smart switch brands that genuinely supports no-neutral wiring – critical for older HDB flats where the wall switch loop doesn’t include a neutral wire. The Aqara D1, Z1, and H1 series all come in no-neutral variants. For a full breakdown of when neutral vs no-neutral matters, see our neutral vs no-neutral smart switches guide.

What’s the warranty for Aqara products bought from HomeSmart?

Aqara products purchased from HomeSmart typically come with a 2 year warranty. Warranty claims are processed locally at our Keong Saik or Gul Street offices – no shipping back to China and no cross-border RMA. Bring the product and the receipt, and we’ll handle the rest.

Does Aqara work with Apple Home, Google Home, and Alexa?

Yes – Aqara works with all three major ecosystems plus Matter. Aqara hubs (M100, M200, M3) act as HomeKit bridges for Apple Home. Google Home and Amazon Alexa are supported through the Aqara Home cloud connection. Matter is supported on newer hubs (M100, M3, M200) for cross-ecosystem households. You can demo all four at the Aqara Singapore Experience Centre on identical hardware.

Can I visit the Aqara Experience Centre without an appointment?

Walk-ins are welcome during opening hours, 10am–7pm daily. Appointments are recommended if you want guaranteed time with our team to plan a specific installation – book via WhatsApp at +65 8876 8104.

Do you offer Aqara installation services?

Yes. HomeSmart has an in-house installer team handling Aqara installations across HDB, condo, and landed properties. Services include switch replacement, smart lock fitting, curtain track motorisation, hub setup, sensor placement, and full automation configuration. Most residential installations complete in a single day. Send your floor plan via WhatsApp at +65 8876 8104 for a tailored quote.

What’s the difference between SG-version and grey-market Aqara?

SG-version Aqara products carry the UK three-pin plug, are IMDA-compliant, and pair with the local Aqara Home server. Local warranty is processed in Singapore. Grey-market imports often have the wrong plug, may be locked out of the global servers and firmware OTA pipeline, and require shipping back to the country of origin for warranty service.

Is HomeSmart the same company as PFE Technologies?

Yes. HomeSmart is the consumer-facing brand of PFE Technologies Pte Ltd (UEN 197800448W), established 1978. PFE Technologies Pte Ltd is the Aqara distributor for the Singapore market; HomeSmart is the retail and Experience Centre operation – the official Aqara store in Singapore. When you buy from homesmart.sg or visit Keong Saik, you’re transacting with PFE Technologies – same company, two brands, one team.

Visit, browse, or get in touch

Shop the full Aqara range → Book an Experience Centre visit →

Aqara Singapore Experience Centre · 24 Keong Saik Road, Singapore 089131 · 10am–7pm daily · WhatsApp +65 8876 8104

Operated by PFE Technologies Pte Ltd · The Aqara distributor for Singapore · Established 1978 · UEN 197800448W